Custom AI systems and automation
for businesses with repetitive operational work
We build the systems that take manual ops off your team’s plate — scoped to one workflow, shipped fast, measured in real numbers.
Common starting points agencies & consultancies · recruiting & staffing · accounting & advisory · property management · logistics & field services · other operations-heavy businesses
These are starting points, not a limit. The right fit is defined by the workflow, not only by the industry.
Where the week actually goes
Not to the thing clients pay for — to the admin around it.
Slow to respond
Enquiries and client messages sit while someone gets to them. Leads cool off; the faster competitor takes them.
Decisions on a lag
The numbers that matter are split across three tools and a spreadsheet, so a problem surfaces a week after it started.
Senior people on mechanical work
Intake, follow-up, chasing updates, moving data between systems — hours a week from the people who should be doing the actual work.
Demo · our own build
An AI voice agent that qualifies a lead and books the call
VAPI + ElevenLabs + SIP telephony, running as an interactive demo. Play it, then read how it’s put together.
Read the architecture →- Ava · AI Hi, this is Ava from Northgate Realty — is now an okay time for a quick minute?
- Lead Sure, go ahead.
- Ava · AI You enquired about the Maple Street listing. Looking to buy in the next few months, or still early?
- Lead Next couple of months, ideally.
- Ava · AI Got it. Financing sorted, or would a mortgage referral help?
- Lead Pre-approved already.
- Ava · AI Perfect — you’re exactly who our agent Dan should talk to. Thursday at 2pm or Friday morning?
- Lead Thursday at 2 works.
- Ava · AI Booked. Dan will call you Thursday at 2. Thanks for your time.
- When
- Thursday, 2:00 PM — with Dan
- Lead
- Qualified · pre-approved · buying in ~2 months
- Call length
- 0:41
How an agent handles a request
One request comes in from wherever your clients reach you. The agent works your script, then does exactly one of three things — books it, records it, or hands it to a person. Nothing gets guessed.
What we build
All services →AI agents
Agents that own one job end to end — triage inbound, qualify leads, answer the repeat questions, keep records in sync — and pull in a human only when they should.
Automation systems
The plumbing between your tools. Data moves on its own, follow-ups fire on time, and the busywork that eats your team’s week stops needing a person.
Back-office operations
The recurring back-office work behind a business — intake, qualification, proposals, follow-up, CRM and inbox sync. We scope one workflow, ship it, and prove the result in numbers.
Internal tools & dashboards
The interface your team actually needs for one process — a review queue, an approval flow, the single dashboard that shows the number that matters. Built around how you work, not bent out of a generic tool you’re paying per seat for.
Knowledge base & search
Retrieval-based search and answers over your own documents, tickets, contracts and past conversations — with citations back to the source. The knowledge stops living in one person’s head, and onboarding stops meaning “ask Sarah”.
Voice & chat agents
Outbound and inbound calls, and chat on the channels your clients already use — WhatsApp, SMS, web. Qualification, booking, first-line answers, with a clean handoff to a person the moment the conversation needs one.
Integrations & migrations
Connecting the systems that don’t talk to each other, so data is entered once and shows up everywhere. And the one-off migration — moving accounts, records or an entire tool — done cleanly, with checks, instead of a weekend of copy-paste.
Data pipelines & enrichment
Pulling data from scattered sources on a schedule, cleaning and de-duplicating it, enriching it against external records, and landing it somewhere your team and your reports can actually use.
Reporting & alerts
The weekly report that assembles itself from the source systems and lands in the inbox on time. Plus alerts when a number crosses a line you set — so problems reach you before a client does, and nobody spends Friday in spreadsheets.
Apps & web
When the automation needs a front end — a client portal, an internal app, a booking flow, a marketing site that has to load fast and rank. We design it and ship it on the same stack, and the code is yours.
AI audit & consulting
A structured look at your operation and a straight answer on where AI actually pays off, where it doesn’t, what to build first, and what it would cost. Useful on its own — you can take the plan and build it elsewhere.
What we connect to
We work inside the tools you already pay for. A sample — anything with an API is on the table.
- CRM & sales
- HubSpot, Pipedrive, Salesforce, Close, Attio
- Inbox & calendar
- Gmail / Google Workspace, Outlook / Microsoft 365
- Comms
- Slack, WhatsApp, Telegram, SMS, voice
- Data
- PostgreSQL, MySQL, Supabase, Airtable, Google Sheets, Notion
- Docs & storage
- Google Drive, Dropbox, S3
- Billing & ops
- Stripe, QuickBooks, Xero
- Glue
- n8n, Make, Zapier, webhooks, REST APIs
How we work
Clarify
We map your workflow and find where AI actually saves time or money. If it doesn’t, we tell you before you pay.
Prototype
In 1–2 weeks you get a working prototype on your data — not slides. You see the result and decide whether to go on.
Integrate
We wire it into your tools, hand over the code and documentation, and walk your team through running it.
Support
Two weeks of monitoring and tuning on real traffic — we fix whatever the first live days surface.
Fixed scope · fixed price · code is yours. How we work, in writing →
Have a workflow that shouldn’t need a person?
Tell us what it is. We’ll say whether AI is the right tool and what it would take — no obligation.
Get in touch →