For property management
The lead that calls at 9pm shouldn't wait until Monday
Buyer and tenant enquiries come in whenever they come in — after hours, over a weekend, mid-showing. An agent qualifies the lead, answers what it's answered before, and books the follow-up on a real calendar, so nothing sits until someone gets to it.
Tell us the workflowSee it work
- Ava · AI Hi, this is Ava from Northgate Realty — is now an okay time for a quick minute?
- Lead Sure, go ahead.
- Ava · AI You enquired about the Maple Street listing. Looking to buy in the next few months, or still early?
- Lead Next couple of months, ideally.
- Ava · AI Got it. Financing sorted, or would a mortgage referral help?
- Lead Pre-approved already.
- Ava · AI Perfect — you’re exactly who our agent Dan should talk to. Thursday at 2pm or Friday morning?
- Lead Thursday at 2 works.
- Ava · AI Booked. Dan will call you Thursday at 2. Thanks for your time.
- When
- Thursday, 2:00 PM — with Dan
- Lead
- Qualified · pre-approved · buying in ~2 months
- Call length
- 0:41
This is our own AI Caller build, running as a public interactive simulation — a buyer-lead qualification call for a listing. Not a client case study; see the full architecture.
Where this fits in a property management operation
- Buyer & tenant lead qualification — a call or chat agent works new enquiries against a script: budget, timeline, financing, and books a showing or a callback with the right agent.
- Maintenance request intake — requests come in by phone, form or text; the agent triages urgency, logs it against the unit, and escalates anything that sounds like an emergency.
- Follow-up that doesn't depend on someone remembering — showings, application status, renewal reminders, sent on schedule instead of falling through.
- Application & screening intake — collecting and organising applicant documents and answers before a person reviews them, not replacing that review.
What you get
- An agent wired into your PM system, your calendar, and your telephony
- Escalation rules you set — anything off-script or urgent goes to a person
- The full codebase and documentation — yours to keep
- Two weeks of monitoring and tuning on real calls after launch
How we start
One flow — usually lead qualification or maintenance intake — scoped in writing, piloted on a slice of your real traffic before it touches everything. See how we work for engagement terms and data handling.
Do you work with AppFolio, Buildium or Propertyware?
We don't require you to switch systems. If it has an API or webhooks — and AppFolio, Buildium and Propertyware all do — we connect to it directly. Leads, maintenance requests and outcomes get written back to whatever you already run.
Who owns the code?
You do, completely. The agent logic and integrations are delivered to your repository, and every third-party account (telephony, model API) is created in your name, not ours.
How long does it take?
A single flow — buyer/tenant lead qualification, or maintenance-request intake — typically ships in two to four weeks: script agreed first, then a limited pilot before it touches all your traffic.
What happens when a caller wants a human?
It hands over immediately, with the context attached, not a cold transfer. Anything off-script, a request for a person, or an angry tenant on a maintenance call routes to your team right away.