Voice & chat agents
Outbound and inbound calls, and chat on the channels your clients already use — qualification, booking, first-line answers, with a clean handoff to a person.
Scope a buildWhat this is
A voice or chat agent handles the front of the conversation: it works a short script, answers the questions it has answered before, books against a real calendar, and writes the outcome where your team can see it. The moment the conversation goes off-script, turns hostile, or asks for a human, it hands over — with the context, not a cold transfer. It runs on real telephony and real messaging, not a widget that only works on your own site.
What you get
- Inbound and/or outbound, over phone (SIP) and chat (WhatsApp, SMS, web)
- A qualification script you approve, with clear escalation rules
- Booking against your real calendar; outcomes written to your CRM
- Near-conversational latency so it doesn’t feel like an IVR
- Two weeks of monitoring real conversations after launch, and tuning
How we start
We scope one flow — usually inbound qualification or outbound follow-up — agree the script and the escalation rules, and run it as a limited pilot before it touches all your traffic. See the interactive AI Caller demo for how one sounds.